Instant Feedback on Requests

With CHEQ, your colleagues receive instant feedback throughout every administrative process. This lets you increase their satisfaction and reassure them that their request is being handled in the right place.

Why is it good for the company?

• Administrators don't get unnecessary phone calls or emails about submitted requests.
• When a case is closed, administrators don't have to notify the employee separately — CHEQ informs them automatically.
• Instant feedback has a positive effect on employee satisfaction, which strengthens engagement and thus reduces staff turnover.

Why is it good for employees?

• No need to make phone calls or queue at the admin office during breaks.
• If they feel their case isn't progressing fast enough, they can flag it in time.
• They know immediately when their case is closed, so they can't miss out on anything because an administrator got back to them too late.
• They can track how their case is progressing