Sending and Searching Product Information
digitalized administrationoutbound communicationcompany-wide informationtemporary staffingretail, franchisemanufacturing, logisticsnatural language processing
For retail employees, it is essential to keep their knowledge of the product range up to date.
Share the key facts in short messages and attach images to make them more colorful. You can send new information as an announcement, while you can teach your existing knowledge base to CHEQ so it serves up product information automatically.
Your colleagues will start the new day fully prepared!
Why is it good for the company?
- Employees are informed and up to date on the product range.
- Delivering the information is simple and fast.
- With keyword search set up, employees only need to know the product name to access an unlimited amount of information about the product.
Why is it good for the employee?
- They can look up products and their details anytime they need to. All it takes is their own smartphone.
- They learn about promotions and company offers in time, so they can do their job more efficiently, more accurately and at a higher standard (e.g. informing customers, up-selling and cross-selling)
- They do not need to learn a complicated menu structure — typing in a keyword is enough to find the product.