Requesting Workwear

This process is easy to digitalize, since its steps are well known and simple. The CHEQ chatbot holds a conversation with the employee, asking what workwear they need and in what size. Beyond that, the chatbot can ask any other question that matters to you regarding workwear requests. For example, at which site the colleague would like to pick up the new gear, or what time would suit them for pickup.

Why is it good for the company?

• Requests arrive in a standardized format.
• Requests flow in through a single channel, making them easy to oversee and manage.
• Requests are processed during time dedicated to this task.
• Every submitted request answers all the important questions. No time is wasted on investigating and chasing information. CHEQ asks about every important detail, so employees can't leave any essential data out of their request.

Why is it good for employees?

• They can submit their request at a time that suits them.
• They don't have to queue during breaks, or come in early / stay late just to report their request to administrators working office hours.
• No forms to fill in that could get lost.
• They don't have to hunt for information to find out who to ask and how to request new workwear.
• CHEQ asks every necessary question, so nothing is missing from the request — meaning they get their gear sooner, in the right size.