Office Hours
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By making office hours available, you can let colleagues know when and in which matters they can consult with the administrators of your support departments.
It is worth listing the processes employees can also handle through CHEQ, supporting digitalized administration. If the topic they need is not available in CHEQ, they can still handle their matter in person or by phone. In that case, office hours are highly relevant information.
Why is it good for the company?
- It helps colleagues make the switch to CHEQ.
- Colleagues will not approach case handlers with their requests outside office hours.
- HR colleagues can carry out their other duties without interruption, making work more efficient.
Why is it good for employees?
- They avoid turning up at the office outside office hours, which saves them time.
- When they open the office hours, they immediately see the processes they can also handle in CHEQ, getting things done faster without having to appear in person.