Communicate via Email Too!

Once the sign-up campaign wraps up, every company approaches its own maximum sign-up rate — which is never 100%. Every company has employees who don't subscribe to the CHEQ communication channel during the rollout phase. In many cases, this is also down to the company's decision, since getting everyone to sign up is often not a primary goal at all.

Getting white-collar employees signed up immediately is sometimes just an option, not a fundamental goal. They're already used to email communication, which they can read practically anytime, given that they work in front of a computer and have to keep an eye on their company emails daily anyway.

But the question arises: if they don't subscribe to the CHEQ communication channel, do you have to write them a separate email message?

The answer: no.

CHEQ's goal is to make internal company communication more effective and to simplify tasks. In this spirit, you can send your Outbound communication in a way that colleagues who haven't subscribed to the HR chatbot receive the same content by email. All you have to do is record the employees' email addresses in CHEQ, then use them when sending your message.

Why is it good for the company?

1. Using this feature saves you time, since you don't have to duplicate messages and send emails one by one to the colleagues who haven't signed up for CHEQ.
2. You can also inform colleagues who don't use CHEQ, and involve them in communication and decision-making
3. Every email promotes joining CHEQ.
4. It helps you reach the colleagues who haven't yet heard what CHEQ is good for.

Why is it good for the employee?

1. They can hear about every piece of information through the channel they're already used to.
2. They can see the benefits of being subscribed to CHEQ. (e.g. sending feedback with a single tap, signing up for trainings, or starting their license renewal.)
3. They receive the credentials needed to log in to CHEQ.